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Gift Packaging
All pieces are complete with premium quality packaging so gorgeous you’ll want to keep it!
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Certified Quality
All our products are acompanied by quality certificates.
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Payment Options
Purchase your products securely with credit card payments processed by Stripe.
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Worldwide Delivery
Worldwide express shipping. Free delivery in selected countries.
FAQ
What Payment Methods Can I Use?
We accept the following cards for payment of purchases made online: Visa, Mastercard, Amex. We also accept payments made with Apple Pay.
Payment will be taken from your credit or debit card as soon as you have placed your order.
CURRENCIES
We show prices and accept payment in 136 currencies.
Although your cart value will be shown in $USD, you are free to pay in the currency of your choice.
You can change your payment currency in the widget shown on the bottom left corner of our website pages. The widget shows the flag and the currency symbol e.g. 🇬🇧 GBP. Click to change currency.
Do I Have to Pay in US Dollars?
Although your cart value will be shown in $USD, you are free to pay in the currency of your choice.
We show prices and accept payment in 136 currencies.
You can change your payment currency in the widget shown on the bottom left corner of our website pages. The widget shows the flag and the currency symbol e.g. 🇬🇧 GBP. Click to change currency.
How Do I Use A Promotion Or Discount Code?
To redeem a Promotion or Offer Code, add the code to the DISCOUNT CODE box on your Checkout page, next to your shipping address, and click APPLY.
Can I Have My Order Gift Wrapped?
We gift wrap all orders with premium gift packaging so beautiful you'll want to keep it!
Can I Order Gift Vouchers?
Not yet, but coming soon!
How Long Does Shipping Take?
We offer Free Shipping on all our orders. An Express Shipping option will also be shown to you at checkout.
Our Free Shipping includes Tracking and usually takes:
Europe: 3-7 business days
USA/Canada: 7-12 business days
South America: 7-12 business days
Middle East: 7-12 business days
Asia: 7-12 business days
Australia/NZ: 7-12 business days
Everywhere else: 7-12 business days
For more information please visit our Shipping & Returns page.
Can I Change Or Cancel My Order?
We prepare your order immediately and you will only have a limited window to amend or cancel your order. We usually ship orders within 24h-48h, sometimes even sooner on business days.
If you wish to cancel or change your order, please use the live chat on the bottom right corner of our website pages and we will do our best to ammend your order.
Can I Return My Order?
We accept returns and exchanges within 14 days of delivery. All returned or exchanged items must be in an unworn condition and packaged in its original box.
Return shipping is the responsibility of the customer. All pieces must arrive in perfect condition. Lost returned items can not be refunded so we suggest you use a tracking service.
If you are not happy with your purchase for any reason please contact us at hello@negru-jewelry.com so we can send you the return shipping address.
All discounted items are final and can not be returned or exchanged. This includes items that are bought with a Sale Discount Code but not the WELCOME discount upon signing up for our Newsletter.
For more information please visit our Shipping & Returns page.